How McDonald Homecare Matches Clients and Carers

Live-in care isn’t just about practical help, it’s about trust, rapport, and relationships. That’s why getting the match right between carer and client is one of the most important things we do at McDonald Homecare.

Why Matching Matters

A great live-in carer doesn’t just support, they connect. When someone moves into your home, they become part of your daily life. That’s why we go beyond qualifications and look at personality, values, and lifestyle to find the right fit.

Our Matching Process

1. We Listen First
   Every family and client is different. During your care assessment, we take time to understand your preferences, from routines, hobbies, and what really matters to you.

2. We Understand Our Carers
   All our carers are handpicked, interviewed thoroughly, and chosen for their warmth and professionalism. We get to know their interests and personality so we can find the best match for you.

3. We Build Connections
   We aim to match carers not just by skillset (e.g. experience with dementia or mobility support), but by personal chemistry. The goal is to help care feel like companionship.

After the match is made, we’ll check in regularly to make sure the relationship is working well.